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SAM GALLOWAY MAZDA REALLY GAVE IT TO ME
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Mar 26, 2008 SAM GALLOWAY MAZDA complaint by STEVESUX |
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SAM GALLOWAY MAZDA(FORD, LINCON, MERC) SERVICE DEPARTMENT IS SOOOOOO BAD. DON'T BOTHER SETTING UP AN APPOINTMENT. THEY SAY CALL TO MAKE YOUR APPOINTMENT, YEAH RIGHT, WHEN I GET THERE THEY TELL ME MY APPOINTMENT WAS TO SEE THE ADVISOR(WHO WAS RUDE) NOT TO GET MY CAR IN THE SHOP. MY CAR WAS THERE FOR 2 WEEKS & THEY WOULD NOT GIVE ME A LOANER OR RENTAL CAR. "I" HAD TO KEEP CALLING THEM FOR UPDATES ON MY OWN CAR. NO COMMUNICATION @ ALL!! FINALLY AFTER 2 WEEKS & A $800 RENTAL CAR BILL I GOT MY CAR. I GOT IN IT & DROVE 2 BLOCKS & THE CHECK ENGINE LIGHT CAME BACK ON & THE CAR STALLED AGAIN. "WHAT" OMG. SO I WALK BACK TO SEE STEVE (RUDE) KRIEGER THE SERVICE MANAGER. HE WAS SO RUDE TO ME & REFUSED TO GET MY CAR RIGHT BACK IN THE SHOP. NEEDLESS TO SAY I TOOK MY CAR TO ANOTHER SMALLER SHOP. WELL IT WAS A VACCUM HOSE LOOSE & 1 HOUR AN $90.00 LATER I'M BACK ON THE ROAD. SGF TOOK 2 WEEKS FOR THAT & DIDN'T EVEN FIX IT. WOW. MAYBE IF THEY TOOK CARE OF ME & MY NEEDS & IF THEY WERE TO FIRE THAT SERVICE MANAGER STEVE I WOULD GO BACK. IF YOU READ THIS MESSAGE TELL EVERYONE YOU KNOW ABOUT HOW TERRIBLE SAM GALLOWAY MAZDA IS FOR ME PLEASE.
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1. Written by PLEASE HELP, on 08-04-2008 09:07
JOHN SCANLON PLEASE HELP US. BUY BACK MAZDA. PLEASE!!!!!!!!! GALLOWAY IS TERRIBLE!!!!!!
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2. Written by CHECK YOUR TECHS, on 07-04-2008 15:42
GALLOWAY MAZDA PLEASE CHECK YOUR TECHS. I WAS IN TODAY FOR AN OIL CHANGE & NOTICED SOMEONE WENT THRU MY CENTER COUNCIL & ALL MY CHANGE WAS GONE. WASN'T MUCH BUT STILL WHAT ELSE ARE THEY STEALING???? JUST THOUGHT YOU SHOULD KNOW. THAX K.R.
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3. Written by NO CALL BACKS, on 04-04-2008 08:10
MAZDA SERVICE STINKS. I ALWAYS HAVE TO CALL TO GET AN UPDATE ON MY CAR. WHY? NOT ONE TIME HAS ROBERT EVER CALLED ME TO EXPLAIN THE STATUS ON MY CAR. WHY? I HAVE LEFT SERVERAL MESSAGES FOR HIM WITH NO RETURN. WHEN I DO GET A HOLD OF HIM HE NEVER SEEMS TO KNOW WHAT IS GOING ON WITH MY CAR. HE SAYS HE WILL LOOK INTO IT & CALL ME RIGHT BACK. BUT THAT NEVER HAPPENS. I GIVE UP. TAKING IT SOMEWHERE ELSE WHERE THE SERVICE IS BETTER. ALL I WANT IS A PHONE CALL ***. OH WELL BYE BYE SAM GALLOWAY MAZDA JUST KEEP DIGGING YOURSELF DEEPER. WOULD NOT RECOMMEND SGM @ ALL
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4. Written by DISTURBED, on 28-03-2008 15:37
SO I HATED SCANLON MAZDA & WAS HAPPY TO SEE SG BOUGHT THEM OUT. UNTIL I TOOK MY RX-8 TO SAM GALLOWAY MAZDA SERVICE DEPARTMENT. MY RX-8 WOULD NOT START SO I HAD IT TOWED TO SGM. AFTER WAITING 9 DAYS BEFORE IT GOT INTO THE SHOP THEY TELL ME IT NEEDS A NEW ENGINE. "WHAT" SO I HAD IT TOWED TO A SMALL SHOP IN CAPE CORAL, WHILE IT WAS BEING LOADED UP ONE OF SGM TECHS ASK IF I WANTED TO SELL IT FOR $2000 I SAID NO. THE NEW SHOP PROCEEDS TO TELL ME THAT A PIECE OF CARBON CAME LOOSE & ONE OF THE ROTORS WAS STUCK. HE POURED IN TRANSMISSION FLUID WHERE YOU PUT OIL & WALHA THE CAR STARTED UP. IT SMOKED ALOT BUT IS GOOD NOW. SO I REALLY NEVER NEEDED A NEW MOTOR & THAT TECH NEW IT THAT IS WHY HE WANTED TO BUY IT, TO DO THE SAME THING THIS GUY DID THEN SELL IT. NOW THIS IS VERY VERY VERY DISTURBING. I WISH SCANLON NEVER SOLD OUT NOW. BEWARE OF ANYTHING SAM GALLOWAY MAZDA (FORD) SERVICE DEPARTMENT TELLS YOU & GET A SECOND OPINION ELSE WHERE!!!!
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5. Written by GOOD FOR YOU, on 26-03-2008 11:34
THERE IS A GREAT MAZDA DEALERSHIP IN NAPLES FLORIDA. I DON'T BLAME YOU SAM GALLOWAY ***.
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6. Written by CONCERNED MAZDA OWNER, on 26-03-2008 08:27
I HEARD THEY DON'T HAVE ANY CERTIFIED MAZDA TECHNICIANS. ALL THE ONE'S THEY HIRED FROM SCANLON MAZDA QUIT. THIS CONCERNS ME, WHO IS WORKING ON MY MAZDA WHEN I BRING IT IN???? THINK WE'LL MAKE A TRIP TO PORT CHAROLETTE FOR SERVICE FROM NOW ON!!!
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